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Refund Policy

At CK Hair, customer satisfaction is important to us. Due to the hygienic nature of our products, all sales are final.

Refunds or exchanges are only accepted in the following cases:

  • You received an incorrect item
  • You received a defective or damaged product

Any issue must be reported within 48 hours of delivery by contacting our customer support team.

To be eligible for a refund or exchange:

  • The item must be unused, unaltered, and in its original packaging
  • Proof of purchase and clear photos/videos must be provided

CK Hair reserves the right to refuse refunds or exchanges that do not meet these conditions.

📧 Customer Support: contact@ckhair.de